Terms & Conditions

Effective Date: February 2025
Last Updated: February 2025

Welcome to NexGen Marketers (“we,” “us,” or “our”). By accessing our website or engaging our digital marketing services, including but not limited to Meta (Facebook/Instagram), Google Ads, TikTok Ads, Bing Ads, and Snapchat Ads, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Agreement to Terms

By accessing our website or engaging with our services, you agree that you have read, understood, and accepted these Terms & Conditions. If you do not agree with these terms, please do not use our services.

We reserve the right to modify these Terms at any time. Updates will be posted on this page with a revised “Effective Date.” Continued use of our services after such changes constitutes acceptance of the updated terms.

2. Services We Provide

We are a digital marketing agency offering services including, but not limited to:

• Advertising on Meta platforms (Facebook & Instagram)
• Google Ads (Search, Display, YouTube, etc.)
• TikTok Ads
• Bing Ads
• Snapchat Ads
• Strategy consulting, campaign setup, optimization, and reporting

Service specifics, timelines, and deliverables will be detailed in the client’s proposal or service agreement.

3. Client Responsibilities

Clients agree to:

• Provide accurate and timely information necessary for service delivery.
• Grant us appropriate access to ad accounts, analytics tools, and business platforms (e.g., Meta Business Manager, Google Ads, TikTok Ads Manager, etc.).
• Review and approve ad creatives, budgets, and strategies promptly.
• Comply with all applicable advertising platform policies (e.g., Facebook Ads Policy, Google Ads Policy).

We are not liable for performance issues resulting from delayed responses, inaccurate data, or client-side platform restrictions.

4. Payment Terms

• All fees for services will be outlined in the proposal or invoice provided.
• Payments are due as specified in your invoice (e.g., upfront, monthly, or upon milestone completion).
• Late payments may result in service delays or suspension until payment is received.
• All fees are in US Dollars unless stated otherwise.
• We reserve the right to charge late fees or interest on overdue accounts as permitted by law.

5. Refund Policy

Due to the nature of digital advertising services and the time invested, we do not offer refunds once services have commenced or campaigns have been launched.

If you believe there has been an error or unsatisfactory service delivery, please contact us directly. We are committed to resolving concerns in a fair and professional manner.

6. Intellectual Property

Unless otherwise agreed:

• All original content, strategies, creatives, and materials developed by us remain our intellectual property until full payment has been made.
• You may not copy, reproduce, or distribute any of our proprietary materials without written consent.
• Client-owned assets (logos, images, videos, etc.) remain the intellectual property of the client.

7. Limitation of Liability

We strive to provide effective and optimized digital marketing services. However:

• We do not guarantee specific outcomes, such as ROI, revenue, or lead volume, due to external factors beyond our control (e.g., platform algorithms, audience behavior, competition).
• We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
• Our total liability shall not exceed the total amount paid to us for services in the three months before the claim.

8. Termination of Service

Either party may terminate the agreement with written notice under the following conditions:

• For convenience, with at least 30 days' written notice.
• Immediately, in the case of a breach of contract or illegal activity.

Upon termination, any unpaid balances remain due and payable. Any proprietary work completed prior to termination may be delivered or withheld based on the payment status.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of California. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in the State of California.

10. Contact Details